Refund policy

Returns
Please choose carefully as we do not give refunds if you simply change your mind or make a wrong decision.

You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different from a sample show to you or do not do what they are supposed to.

To be eligible for a return your item must be in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:
Gift cards
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Refunds of faulty goods
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

We only replace items if they are defective or damaged. 

You will be responsible for paying shipping costs for returning your item. 

Consider using a trackable shipping service with insurance as we cannot guarantee that we will receive your returned item if not tracked.

Sale items 
Sale items which have been discounted may not be exchanged or refunded.